For players 21 and over

Responsible Gaming —
Know Yourself, Set Your Limits

biji believes that entertainment is only fully enjoyed when it is controlled and mindful. On this page, learn how to monitor your own gaming habits and get support when you need it.

21+ Age limit
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limit setting

biji's Commitment

Creating a safe and responsible environment is our primary responsibility.

Playing at biji is entirely optional entertainment — it is not a source of income or a way to solve financial problems. Casino and sports betting always carry risk, and in many cases the chances of losing are greater than winning. We therefore ask every player — only play with money you can afford to lose, and set your time and spending limits in advance.

Our Terms and Conditions page contains all rules related to responsible gaming in detail. Reading and following them is mandatory for every registered member.

As an online platform operating in Bangladesh, biji ensures that no person under the age of 21 can open an account or place bets on this site. We collect the necessary information at registration for age verification and reserve the right to verify any account in cases of suspicion.

Important: This site is for persons aged 21 or over only. Use by minors is strictly prohibited. We ask parents and guardians — keep your device and account out of reach of children and teenagers.

In accordance with our Privacy Policy, your personal information is kept secure and is not shared with any third party without your consent.

Self-Control Tools

At biji, you can manage your own gaming habits. The tools below can be activated at any time.

Deposit Limit

Set a maximum on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately.

Financial control

Betting Limit

Set a cap on how much you can wager within a given time period. This protects you from placing excessive bets in the heat of the moment.

Betting control

Loss Limit

Once you have lost a set amount, play will automatically stop — on a daily, weekly, or monthly basis. This limit protects your balance.

Loss protection

Session Time Limit

Decide in advance how long you will play in one session. Once the time is up, the site will alert you and log you out if needed.

Time management

Temporary Break

Suspend your account temporarily for 24 hours, 7 days, or 30 days. During this time, no betting or deposits are possible. This works as a cooling-off period.

Temporary break

Self-Exclusion

If you feel that gaming is having a negative impact on your life, activate long-term self-exclusion. This step permanently closes your account and cannot be reversed.

Permanent solution

To activate these tools, go to your account settings or contact our support team via 24/7 live chat. Our team can assist in both Bengali and English.

Recognise the Warning Signs

When gaming shifts from entertainment to a problem, certain signs appear. Recognising them makes it possible to seek help in time.

  • You feel the urge to bet more to recover money you have lost — this "chasing losses" mindset is an important warning sign.
  • You are spending most of your time gaming while cutting back on time for family, work, or studies.
  • You are betting with money meant for household expenses, loan repayments, or emergencies.
  • You are hiding your gambling from family or friends, or lying about it.
  • When you cannot play, you feel restless, irritable, or anxious.
  • You no longer enjoy gaming but cannot stop — you regularly tell yourself "just one more round" and keep going.
  • You are borrowing money or selling assets to fund your gambling.
21+

Ask yourself

Answer honestly and you will know.

If even one of the signs above applies to you, it is time to reconsider your gaming habits. This is not a weakness — it takes courage to know yourself.

Our FAQ page has answers to more questions about responsible gaming, such as how self-exclusion works and whether limits can be changed.

Remember — once self-exclusion is activated, biji respects that decision and access to the account will not be restored.

How to Get Support

If you cannot resolve things on your own, asking for help is the most courageous step you can take.

biji Support Team

Our 24/7 live chat and email support team can communicate in both Bengali and English. Whether you need to set limits, take a temporary break, or activate self-exclusion — they will assist you directly.

Email: [email protected]

Family and Loved Ones

Let a trusted family member or friend know what is going on. As people close to you, they can be your greatest support in making decisions. Speaking openly about it makes the problem much smaller than keeping it hidden.

Professional Advice

A psychologist or behavioural health specialist can provide effective help in overcoming addiction. This service is available at government and private mental health centres in Bangladesh.

Guidance for Parents and Guardians

If you suspect someone in your family is developing a problem with online gambling, take these steps.

If a child or family member uses your device, use parental control software at the browser level. This restricts access to gambling sites.

Never share your biji account password and keep your device locked. Keeping login details private is the first layer of protection for minors.

If you suspect a family member is gambling excessively, inform biji's support team. We can assist with an account review based on the situation.

Open family discussions are the most effective prevention. Keep everyone in the family informed about the risks of online gambling — especially younger members.

Remember: Age verification is a strict policy at biji. But alongside technical safeguards, family awareness is the strongest protection of all.

If you suspect that someone is creating or operating an account in your name or using your device, notify us immediately via 24/7 live chat or email.

You can learn more about the platform's core purpose and our commitment to user safety on our About biji page.

Questions and Answers

Answers to common questions about responsible gaming.

No. Once long-term self-exclusion is activated, that decision cannot be reversed. This is intentional — it prevents impulsive decisions made in the heat of the moment. For a temporary break, the account remains closed until the set period ends.

Decreasing a limit takes effect immediately. Increasing a limit is subject to a set waiting period — this delay is intentional, to prevent major decisions made in the heat of the moment. Contact us via live chat for any changes.

Yes. If online gambling is frequent and uncontrolled, it can lead to financial, family, and mental health problems. However, it is preventable — with awareness and the right tools, gambling can remain a form of entertainment.

You must provide your date of birth at registration. biji may request additional verification in certain situations, such as national ID details. No one under 21 can register, and accounts are suspended in cases of suspicion.

Start by speaking to them directly and with empathy. Encourage them to activate self-exclusion or a temporary break on their account. If needed, help them access professional mental health services. You can also inform biji's support team about the situation — they will guide you on the right steps.

At the time of the self-exclusion request, you are given the opportunity to withdraw any eligible balance in your account. The support team will assist you through this process. Bonus balances are generally cancelled.

See More

About biji Who we are and what we stand for
Terms and Conditions Rules for using the platform
Privacy Policy Data Protection Guidelines
FAQ Frequently Asked Questions